What if the product does not meet the agreed quality standards?

We take full responsibility for the quality of our products. If the inspection results do not meet the specifications agreed upon by both parties, we will bear all resulting losses. Our commitment is to ensure that every sample and batch meets your expectations.

What payment methods do you accept?

We offer flexible payment options to accommodate our clients' needs, including:

  • Bank Transfer (T/T)

  • Western Union

  • Bitcoin (BTC)

  • PayPal

  • Other methods available upon request

Do you offer discounts for bulk orders?

Yes, we offer competitive pricing for bulk purchases. The final price will depend on the quantity, product type, and customization requirements. Please contact us for a tailored quote.

How long does delivery take?

Delivery typically takes 7–15 days after payment confirmation. Shipping times may vary depending on the destination country and the courier service used. We ship via express special lines with door-to-door service, including customs clearance. In the rare event of a lost parcel, we guarantee to reship the order.

Can you accommodate custom requests such as private labeling or custom packaging?

Absolutely. We support OEM services including:

  • Custom labels and logos

  • Custom bottle cap colors

  • Printed caps and vials

  • Personalized packaging design

Please provide your requirements, and we will work with you to create a product that fits your brand.

Which shipping carriers do you use?

We partner with major international couriers to ensure fast and reliable delivery, including:

  • FedEx

  • UPS

  • DHL

  • EMS

Shipping is arranged based on your location and preference, with tracking available for all orders.